Firestick Remote Not Working Properly: The Ultimate Guide

The issue related to “the Firestick remote not working or freezing” is very rare. Whenever this happens to you, do not panic because there is a solution for every trouble.

For a long time, we have been receiving emails from our subscribers asking us to write a useful article on “Firestick remote is not working properly or freezing”.

So first of all let us tell you that it is a common thing to have issues with the remote of any device or TV. If the cause of that problem is known, then its solution can also be found easily.

Why Is Your Firestick Remote Not Working Properly?

Before coming to the reason let’s know a little about Amazon Firestick:

• Amazon Fire TV Stick is considered one of the best and most reliable media streaming devices that turns your TV into an entertainment alternative to cable and gives you access to all your favorite channels and shows at an affordable price. You even get free streaming through some legal apps including Pluto TV, Tubi, Fawesome, and more.

Here are the common reasons why the Fire Stick Remote is not working:

1. Low battery: Check the batteries in your remote, and replace them if they don’t work. Make sure the batteries are inserted correctly.
2. Too far apart between the remote and the device: Bring the remote closer to the Fire TV Stick and make sure nothing is blocking the signal.
3. Pairing problems between remote and device: Try pairing the remote to the device again, Usually, pairing can be done by pressing the button on the remote or pressing a specific button on your device.
4. Technical fault in the device or remote: If the above steps don’t work, your device or remote may have a technical fault. You can contact Amazon Customer Service or have the device repaired.

Troubleshooting A Fire TV Stick Remote Not Working Issue

To get rid of this issue, you have to find out the reason behind the problem. Here are some troubleshooting tips:

1. Check your remote batteries: This can be a very common reason for your Fire Stick Remote Not Working properly. You need to make sure that the batteries are working properly and have been inserted correctly. You may need to get new batteries.
2. Check the distance between the remote and the device: Make sure there are no obstacles between the remote and the Firestick device. Test by bringing the remote closer to the device.
3. Reset the remote and device: To reset the Fire Stick device, unplug and replug it.
4. Re-pair the remote with the device: Repair the remote according to the given instructions below.
5. Check for software updates: Make sure your Fire TV Stick device and remote are on the latest software version.

Guide to Pairing Your Firestick Remote

Follow these steps to properly pair or re-pair your Fire TV remote:

1. Turn on the Firestick device and remote: Make sure both the Firestick Devices and remote are turned on and near each other.
2. Press and hold the home button: Press and hold the home button on the firestick remote for 10 seconds.
3. Conform pairing: After a few seconds, a message will appear on the Firestick device’s screen stating that the remote is paired.

If the above method doesn’t work, you can try these additional steps:

• Restart the Firestick: Unplug the device, wait a few seconds, and that plug it back in.
• Check the remote’s batteries: Make sure the batteries are working properly.
• Use the Fire TV app: You can also pair the remote using the Fire TV app on your mobile device.

If the problem persists, you can contact Amazon customer service.

Unplug your Firestick>>Press and hold the Left button, Menu button, and the Back button at the same time for 12 seconds. Insert new batteries and try pairing again.

For Alexa Voice Remote Follow the same steps as above, but press and hold the Left and Menu buttons instead.

If the remote still doesn’t work after following the instructions above, your remote may be damaged. You’ll need to buy a new remote or you can use your Smartphone as a Firestick remote.

How to pair a new Firestick remote?

Read on to learn how to pair the new Fire Stick remote with your device or use your phone as a Fire TV remote.

1. From the Home Page, select “Settings“
2. Click “Controllers & Bluetooth devices“
3. Select “Amazon Fire TV Remotes“
4. Choose “Add New Remote“
5. Your device will search for a new remote and display it in a list
6. Now Hold the home button of your new remote for 10 seconds
7. Then select the name of your second Alexa remote
8. You have received the message on your screen after paired

You are now ready with a new remote to control all the options of your device. Choose this option only if your remote is damaged.

How To use your phone as a remote to control

By using your phone as a remote, you will avoid the hassle of buying a new remote and will also save money. But if you are adamant about buying a remote, then definitely buy this one.

To use your phone as a remote, follow the instructions given here:

• Download and install the Fire TV app from the Google Play Store Amazon or Apple App Store for iOS
• Open it and click Fire TV device
• Account Sign in with your Amazon username and password
• Copy and paste 4 digit PIN from the TV to your app
• Now your phone is ready to work as a firestick remote

At the end, we will say check which of the following problems is causing your “firestick remote not working“. You will benefit from some instructions. If your problem is still not solved, you may need to buy a new remote or you can use your mobile as a Fire TV remote.