The issue related to “the Firestick remote not working or freezing” is very rare. Whenever this happens to you, do not panic because there is a solution for every trouble.
For a long time, we have been receiving emails from our subscribers requesting us to write a useful article on “Firestick remote is not working properly after changing batteries, no light, or sometimes it just freezes”.
So first of all let us tell you that it is a common thing to have issues with the remote of any device or TV. If the cause of that problem is known, then its solution is also easily found.
By the way, this problem is rarely seen. Read the entire article carefully to know how you can get rid of this trouble efficiently.
You may come across many issues related to Fire TV or any other device’s remote, some of which are “Firestick Remote Not Working Properly, or not setting up your Amazon Fire TV Stick correctly to your TV, How to pair the Fire Stick remote?, FireTV remote voice search not working, Fire TV remote stopped working, lost amazon fire stick remote, blinking orange light. You will find the solutions to all these issues here.
Why is your Amazon Firestick Remote not Working Properly or Stopped Working?
Amazon Fire TV Stick is considered to be one of the best and most reliable media streaming devices that turns your home screen into an entertainment alternative to cable and gives you access to all your favorite channels and shows at an affordable price.
Do you know why your Firestick remote not working or stopped working? Many times we make some mistakes while setting up our device, due to which all these problems have to be faced. Let us know how to get rid of these problems.
To get rid of these troubles, we have to first know what causes these issues and what mistakes we are making.
We must always keep in mind that we are running on the right way to set up our Fire TV Stick otherwise, we will never be able to set up the Firestick device to our TV.
Below you will find some such reasons that may be which your remote may not be working properly:
- Check Your Fire Stick Remote Batteries: This can be a very common reason for your Fire Stick Remote Not Working properly. You have to make sure that the batteries are fresh and inserted correctly.
- Check that Your Remote Is Paired With Your Fire TV: You have to make sure that your Firestick remote is paired with your device, if not then pair it.
- Reset Your Fire TV Stick Remote: Check if your remote and batteries are in full working condition and you just need to reset it.
If there are none of these above 3 reasons, then let us know further what is the solution.
After checking these above given 3 issues, if your Firestick remote not working, then check our given below settings to Pair your Fire TV remote properly.
Guide to Pairing Your Firestick Remote
If your Firestick remote not working properly or stopped working after changing the batteries, you should check the given below instructions that you did correctly. Or follow these steps to pair your Fire TV remote appropriately.
- Replace Your Firestick Remote Batteries: The first thing you should do is replace your remote batteries, it may solve your issue. If not then proceed to the next step.
- Pair Your Firestick Remote Correctly: Check if your remote is paired correctly, if not then re-pair your remote again and check if the issue may be resolved, if not then proceed to the next step.
- Reset Your Fire Stick Remote: Resetting the Fire TV Stick remote is pretty easy, but it depends on which model you have.
ο Unplugged your Firestick>>Press and hold the Left button, Menu button, and the Back button at the same time for 12 seconds. Insert new batteries and try pairing again.
ο For Alexa Voice Remote Follow the same steps as above, but press and hold the Left and Menu buttons instead.
If your Firestick remote stops working or freezes, try following the steps below:
- Unplug your Firestick device, HDMI Cable, and adapter then plug it again
- Try your Firestick remote within 10 feet of the device
- While setting up your Fire TV Stick, make sure that the remote is automatically paired or not. If the remote doesn’t automatically pair, press and hold the Home button for up to 10 seconds
- Note that if you have seven controllers paired, remove one of them before trying to pair the other.
If the remote doesn’t work even after following the instructions given above, your remote may be damaged. You will have to get a new remote or you can use your Smartphone as a Firestick remote.
Read on to learn how to pair a new Fire Stick remote to your device or use your phone as a Fire TV remote.
How to pair a new Firestick remote?
- From the Home Page, select “Settings“
- Click “Controllers & Bluetooth devices“
- Select “Amazon Fire TV Remotes“
- Choose “Add New Remote“
- Your device will search for a new remote and display it in a list
- Now Hold the home button of your new remote for 10 seconds
- Then select the name of your second Alexa remote
- You have received the message on your screen after paired
Now are ready with a new remote to control all the options of your device. Choose this option only when your remote is damaged.
Roku users can also check why their Roku remote not working. If you cannot get out of this problem then it is better to take a new remote.
Use your phone as a remote to control your device
If you want to save your money by buying a new Alexa remote, or your remote is still not working after everything.
So, you can use this trick. You can use your phone as a Firestick remote after setup.
How to do it? First, you have to install the Fire TV app on your Android phone, tablet, iOS, Fire OS, and Android. To pair it follow the given below steps:
- Download and install the Fire TV app from the Google Play Store Amazon or Apple App Store for iOS
- Open it and click Fire TV device
- Account Sign in with your Amazon username and password
- Copy and paste 4 digit PIN from the TV to your app
- Now your phone is ready to work as a firestick remote
Check which one of the following problems is causing your “firestick remote not working“. You will benefit from some instructions. If your trouble is not resolved yet, you may need to buy a new remote or you can use your mobile as a Fire TV remote.